Reviews
What others say about Patterson Insurance Services
"When the tangled web of information challenged my ability to make the appropriate coverage choices, I found the clarification I needed to select the best option for my healthcare needs. I feel safe and served now, after the one-on-one counseling and guidance provided by Amy Patterson. Thank you!"
- Lydia R., Windham County, CT
"Not only did Amy Patterson make everything so clear and understandable, but she did it in such a wonderfully engaging way. She actually made it fun. We were very impressed with her knowledge and left with a very positive mindset."
- Mary O., New Haven County, CT
"The physical setup of the room was very conductive to the learning process. Amy spoke loud, clear and slow enough so that no points were missed. She took our questions throughout the meeting and provided answers before going on. No one was left behind. And, then she stayed on after the meeting for one-on-one support."
- John A., Shelton
“[Amy] was very patient with the individuals in attendance and answered each question asked of her with thorough knowledge…She was a pleasure to listen to and made everyone feel comfortable and at ease during her presentation and afterwards, when answering various questions. She went the ‘extra mile’ to assist individuals to her utmost ability.”
-Catherine E., Fairfield County
"Diane is a pleasure to know! She made my Medicare insurance choices so clear and understandable, it was easy to choose one."
- Lisa Y., North Haven
"Diane always looks out for our best interest in providing us with the best medical coverage for our needs. She is very personable and always manages to answer all our questions."
- Tim & Paula I., Farmington
"Diane was a godsend. I was drowning in a sea of medical information and insurance terms when I tried to sign up for Medicare. She navigated me through all the different options, explained terms so I understood them, and I was able to sign up for a program that fit my needs."
- Joan T., Waterbury
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"Ed Patterson is amazing! He has helped us so much with the best medical insurance plan possible. He has helped us save a lot of money. Ed is very knowledgeable and personable he really cares, as far as we’re concerned, you couldn’t get a better agent."
- Lisa J., Windsor Locks, CT
"My sister and I met Ed and Amy last year at one of their Medicare seminars while trying to gather information for our father who had some very unique needs. Both were very knowledgeable and informative and we chose to keep working with them.They were really able to make the process so much easier! My father has been extremely pleased with the outcome and his service, and so have we. We are confident that we can depend on both Ed and Amy to find the best solution for his situation. They're service is impeccable!"
- Cheryl J., New Hartford, CT
"Sorting out Medicare Advantage Plans is kind of a pain every year. At an informational session she hosted a couple of years ago, I met Amy and suddenly life became a whole lot easier. I can review plans on my own and call her with questions and for advice. And she helps sort out some of the more obscure benefits of the plan I have. And that in itself is a great benefit. A great little family company and highly recommended."
-Deborah D., New London, CT
"I had many questions on Medicare and related health insurance plans, which Ed answered patiently and professionally. As a result, I felt confident in the options I selected with Ed and look forward to continuing my relationship with him and his family agency."
- Paul K, Stamford, CT
"I received wonderful help in navigating all of the options of medicare. Amy Patterson was incredibly professional, knowledgeable and efficient in every way. I really appreciate how helpful and personable she has been. I would highly recommend their services!"
- Charles U., Trumbull, CT
"I was very pleased with the thorough and professional experience with this insurance service company. It helped me feel assured that I had made an informed decision."
- Sharon J., Guilford, CT
“[Amy] was very patient with the individuals in attendance and answered each question asked of her with thorough knowledge…She was a pleasure to listen to and made everyone feel comfortable and at ease during her presentation and afterwards, when answering various questions. She went the ‘extra mile’ to assist individuals to her utmost ability.”
-Catherine E., Fairfield County
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"I met Amy Patterson at a Connecticare Medicare seminar in the late summer, early fall of 2015, while researching my options and planning retirement. She was very professional, patient (handled lots and lots of questions!), friendly, and knowledgeable. I attended another seminar, even went to the Connecticare Center in Manchester, but no one seemed as present, or as capable of helping me sort out all the confusing details, as well as Amy. She gave me her card, and later met with me individually to answer my final questions and complete my registration.
Every fall for the next few years, we met to go over my current needs, any changes to plans that would have a coverage or financial impact to me, and help me decide on my enrollment choices for the upcoming plan year. She's very detail oriented, working with my medications, medical conditions, and any planned procedures or surgeries. She helped me save a lot of money, due to small changes in plans and coverages, like when they changed coverage for MRI's from $250 to a 20% copay. She's also a multiline broker, so she clearly will work for you and your best interests, rather than the insurance companies. Patterson Medicare is relationship based, not transaction based, so you don't have to worry about questions or issues after your registration. She's there for you year round, and is your advocate should you need her help.
Ever responsive to my emails, texts and calls, Amy provides me with answers, options and the recommendations I need, in order to make the best, informed decision, for me, within the open enrollment deadlines we all must meet. Bottom line, she really knows how to provide excellent customer service, and has provided it for me consistently 5 years running. I can't imagine working with anyone else, or trying to stay on top of the myriad carriers, plans and changes without her help, expertise and Medicare knowledge. I highly recommend Amy Patterson and without hesitation, I seriously doubt you could be in better hands with anyone else!"
Every fall for the next few years, we met to go over my current needs, any changes to plans that would have a coverage or financial impact to me, and help me decide on my enrollment choices for the upcoming plan year. She's very detail oriented, working with my medications, medical conditions, and any planned procedures or surgeries. She helped me save a lot of money, due to small changes in plans and coverages, like when they changed coverage for MRI's from $250 to a 20% copay. She's also a multiline broker, so she clearly will work for you and your best interests, rather than the insurance companies. Patterson Medicare is relationship based, not transaction based, so you don't have to worry about questions or issues after your registration. She's there for you year round, and is your advocate should you need her help.
Ever responsive to my emails, texts and calls, Amy provides me with answers, options and the recommendations I need, in order to make the best, informed decision, for me, within the open enrollment deadlines we all must meet. Bottom line, she really knows how to provide excellent customer service, and has provided it for me consistently 5 years running. I can't imagine working with anyone else, or trying to stay on top of the myriad carriers, plans and changes without her help, expertise and Medicare knowledge. I highly recommend Amy Patterson and without hesitation, I seriously doubt you could be in better hands with anyone else!"
- William W., Avon, CT